Incidents

Incidents

Persistent incidents and recoveries

Active Incidents: 4

Type Target Check Status Started Last Seen Duration Detail Action
url viciapi-v11 https://app-k360-apivici11-pr.azurewebsites.net/ ALERT 2026-08-01T17:45:33-06:00 2026-10-03T13:19:06-06:00 62d 19h 33m 33s HTTP Error 404: Not Found ACK
trunk vm-asterisk-eastus2-001 devicidial01 ALERT 2026-10-02T18:31:06-06:00 2026-10-03T13:19:06-06:00 18h 48m 0s Unavail ACK
trunk vm-asterisk-eastus2-001 devicidial02 ALERT 2026-08-20T18:16:05-06:00 2026-10-03T13:19:06-06:00 43d 19h 3m 1s Unavail ACK
trunk vm-asterisk-eastus2-001 qavicidial02 ALERT 2026-08-05T07:53:00+00:00 2026-10-03T13:19:06-06:00 59d 11h 26m 6s Unavail ACK

Recovered Incidents

Clear
1000 records
Type Target Check Status Started Recovered Duration Last Detail
url k360 https://solucion.kontactum360.com/ RECOVERED 2026-09-02T08:15:12-06:00 2026-09-02T08:16:05-06:00 53s HTTP 200
trunk vm-asterisk-eastus2-001 devicidial01 RECOVERED 2026-09-01T18:33:05-06:00 2026-09-02T05:05:06-06:00 10h 32m 1s Available - 1.071 ms
database vicidial-pr Slow Queries RECOVERED 2026-09-02T01:04:05-06:00 2026-09-02T01:06:06-06:00 2m 1s 0 running for at least 10s
database vicidial-pr Slow Queries RECOVERED 2026-09-02T00:01:06-06:00 2026-09-02T00:03:06-06:00 2m 0s 0 running for at least 10s
hardware vm-viciweb011-pr-eastus2-001 CPU RECOVERED 2026-09-02T00:00:06-06:00 2026-09-02T00:01:06-06:00 1m 0s 34.0%
database vicidial-pr Slow Queries RECOVERED 2026-09-01T19:32:05-06:00 2026-09-01T19:33:06-06:00 1m 1s 0 running for at least 10s
database azure-sql-crm-pr Query Latency RECOVERED 2026-09-01T18:38:07-06:00 2026-09-01T18:39:06-06:00 59s 56.34 ms
database azure-sql-principal Data IO Usage RECOVERED 2026-09-01T16:05:06-06:00 2026-09-01T16:06:06-06:00 1m 0s 0.0%
trunk vm-freepbx-eastus2-002 TRK-CRCMW-SBC01_TEST_AMBIENTES_K360 RECOVERED 2026-09-01T15:30:06-06:00 2026-09-01T15:31:06-06:00 1m 0s Available - 5.925 ms
trunk vm-freepbx-eastus2-002 TRK-CRCMW-SBCXX_RETELL_AI_MGARCIA RECOVERED 2026-09-01T15:24:06-06:00 2026-09-01T15:25:06-06:00 1m 0s Available - 30.225 ms