SLA

SLA Compliance

Availability compared with configured service-level objectives
24h 7d 30d
SLA Target
99.900%
Configured overall objective
Achieved Availability
95.366%
Availability during selected period
Compliance
BREACHED
Target evaluation result
Allowed Downtime
43m 12s
Error budget for selected period
Downtime Consumed
108d 10h 36m 0s
Aggregated across monitored checks
Error Budget
Exceeded: 108d 9h 52m 48s
Budget exhausted
Executions Evaluated
43200
Monitoring samples evaluated
Active Breaches
4
Failures active at period end

SLA Compliance by Category

Servers
MET
Target: 99.900%
Achieved: 99.999%
Downtime: 3m 0s
Error budget: 40m 12s
Active failures: 0
Networking
MET
Target: 99.900%
Achieved: 99.999%
Downtime: 4m 0s
Error budget: 39m 12s
Active failures: 0
Services
MET
Target: 99.900%
Achieved: 99.999%
Downtime: 6m 0s
Error budget: 37m 12s
Active failures: 0
URLs
BREACHED
Target: 99.900%
Achieved: 66.649%
Downtime: 30d 23m 0s
Error budget: Exceeded by 29d 23h 39m 48s
Active failures: 1
SSL Certificates
MET
Target: 100.000%
Achieved: 100.000%
Downtime: 0s
Error budget: 0s
Active failures: 0
Databases
MET
Target: 99.900%
Achieved: 99.999%
Downtime: 1m 0s
Error budget: 42m 12s
Active failures: 0
Trunks
BREACHED
Target: 99.500%
Achieved: 92.935%
Downtime: 78d 9h 59m 0s
Error budget: Exceeded by 78d 6h 23m 0s
Active failures: 3

SLA Breaches and At-Risk Checks

Type Target Check SLA Target Achieved Variance Compliance Failed Checks Downtime Last Failure Current Status
url viciapi-v11 https://app-k360-apivici11-pr.azurewebsites.net/ 99.900% 0.000% -99.900% BREACHED 43200 30d 0s 2026-09-02T03:48:06-06:00 ERROR
trunk vm-asterisk-eastus2-001 devicidial02 99.500% 0.000% -99.500% BREACHED 43200 30d 0s 2026-09-02T03:48:06-06:00 ERROR
trunk vm-asterisk-eastus2-001 qavicidial02 99.500% 0.000% -99.500% BREACHED 43200 30d 0s 2026-09-02T03:48:06-06:00 ERROR
trunk vm-asterisk-eastus2-001 devicidial01 99.500% 41.095% -58.405% BREACHED 25447 17d 16h 7m 0s 2026-10-01T18:31:06-06:00 ERROR
trunk vm-freepbx-eastus2-002 EXT_TRK-CRC-GASTOMZA 99.500% 98.400% -1.100% BREACHED 691 11h 31m 0s 2026-09-30T19:22:06-06:00 OK